Privacy and Data Protection Policy


Privacy is important for ALBOR TRANSLATION OFFICE, S.L.

Pursuant to the provisions contained in the General Data Protection Regulation (Regulation EU 2016/679 dated April 27th, 2016), users are informed that all personal details they provide to us will be processed in accordance with current legal precepts.

Contact details:

ALBOR TRANSLATION OFFICE, S. L.
Tax ID no. B 78055001
Address: Calle Zurbano 72, 2nd Floor, Office J, 28010 Madrid
Tel.: +34 91 308 18 08

Users’ personal details will be used for the purposes of appropriately managing the provision of the service requested, processing the order and carrying out administrative, management and billing tasks needed for that purpose. Your agreement may be withdrawn at any time and ALBOR TRANSLATION OFFICE S.L. (hereinafter ALBOR) will make use of the mechanisms necessary for the purpose. We undertake to respect your privacy and to process your personal data in accordance with Spanish legislation, Regulation (EU) 2016/679 and other applicable laws and regulations.

This Privacy and data protection policy explains how we handle your personal details.

PROVENANCE OF THE DATA

If you merely browse our website, we will not collect any personal information.

ALBOR and its service providers collect personal data directly from you whenever you complete an order form, place an order through our website, submit a curriculum or an application to work with us, contact us by telephone or visit us at our offices, etc.

CONTENTS OF THE DATA

All details collected are necessary, appropriate and pertinent in order to activate the service requested. The handling and subsequent processing of your details will be used to carry out the communications or actions needed in the course of the service provision.

The details collected include your name, the name of the company you work for or for which you are responsible, the ID card number (NIF, NIE or CIF as appropriate), the VAT number and other tax details, full postal address, telephone number, email address, and other information related to work ordered, its processing and its delivery.

Responding to the forms offered to receive information about the services on offer is entirely voluntary. Nonetheless, any refusal on the part of users to furnish specific details may make it impossible to provide the service offered or to address the issue raised with ALBOR.

DATA CONTROLLER

The data controller is ALBOR TRANSLATION OFFICE, S. L., with registered office at Calle Zurbano 72, 2nd floor, Office J, 28010 Madrid (Spain).
Email: albor@albortranslation.com
Tel. +0034 913081808

USE AND DISCLOSURE OF PERSONAL DATA

ALBOR guarantees the confidentiality and security of personal data during processing, insofar as it has reasonable security, technical and organizational policies and measures in place to prevent the alteration, loss, unauthorized processing or use of your personal information. When you provide your personal details to us, you are agreeing to and acknowledging that we can use them and disclose them for the purposes for which they were collected, or for a reason related to those purposes, such as, for instance: processing your order, executing or responding to your requests, helping our service providers to render, market and improve our services, for the communication of legal obligations, to request comments about customer satisfaction, for internal accounting, etc.

WHO WILL YOUR INFORMATION BE SHARED WITH?

Personal details received may be shared with:

  • The company providing us with consultancy and management services for accounting purposes.
  • The company providing us with our web hosting service.
  • The company providing us with maintenance services for our website.
  • The Public Administrations in those cases provided for in Law.

In any such scenario, these third parties must safeguard your data and use them solely and exclusively for the purposes for which they have been provided, although ALBOR is not responsible for guaranteeing this.

FACILITATING THIRD-PARTY DATA

When you voluntarily provide your details or those of third parties, you are acknowledging that you have obtained the consent of such third parties for the transfer of their details, and you are EXPRESSLY CONSENTING to their processing, by computer or otherwise, by ALBOR, its personnel and its collaborators (whether natural or legal persons), as well as their transfer, provided that this is necessary or legally obligatory.

ACCESS TO PERSONAL DATA

Your details will be retained for the time necessary to respond to your request, order, consultation or complaint until the work in question is definitively concluded. They may subsequently be retained as a historical record of communications and work carried out, unless the data subject requests their elimination.

With respect to personal information collected, data subjects may exercise their rights as recognized in the data protection regulations and, in particular:

  • The right to request access to their personal details.
  • The right to request their correction or elimination.
  • The right to impose limitations on their processing.
  • The right to oppose their processing.
  • The right to request data portability.
  • The right to withdraw any consent given previously.

You may submit a written request with the specific indication of which right you wish to exercise, together with evidence of your personal identity (ID card of the data subject or other valid identification document):

  • By email to albor@albortranslation.com
  • By postal mail to our offices at Calle Zurbano 72, 2nd Floor, Office J, 28010 Madrid.

Please include sufficient details in order for your request to be identified and addressed it promptly.

Furthermore, ALBOR informs you that it uses its social media accounts to publish events, promotions or any other kind of advertising information about the services offered. Users agree to receive such information through the mere fact of becoming a “friend” or “follower” of ALBOR on the various social media. If you no longer wish to receive such information via your social media profile, you must stop following ALBOR on the latter.

We shall presume all personal information furnished to be authentic and up to date and we therefore ask you to notify us at the addresses indicated above of any variation or correction that may need to be made.

ALBOR’S COMMITMENT TO YOU

In our use of personal information furnished in accordance with the purposes indicated in this Privacy Policy, ALBOR undertakes to respect its confidentiality as well as to comply with the obligation to preserve it and to adopt all appropriate measures to prevent its alteration, loss, unauthorized processing or access, pursuant to the data protection regulations in force.

Whenever it is necessary to review, update or modify the present Privacy and data protection policy, Albor undertakes to publish the amendments, extensions or changes on its website.

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